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Agentic SQA Terms of Service

Last updated: August 11 2026

These Terms of Service (“Terms”) govern your access to and use of the Agentic SQA websites, applications, APIs, software (including command-line and other locally installed tools) and related services (collectively, the “Service”) provided by Integrated Research, Inc., a Colorado corporation, operating as IR Labs (“Company”, “IR Labs”, “we”, “us”, “our”). By accessing or using the Service, or by clicking to accept, you agree to these Terms.

1. Who you are contracting with

Company: Integrated Research, Inc. (operating as IR Labs) Address: 6400 S Fiddlers Green Cir Suite 300, Greenwood Village, CO 80111, USA. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” means the organization.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Service. You may not use the Service if you are subject to sanctions, export controls, or other legal restrictions that prohibit you from receiving services from us.

3. Account registration and access

To access and use the Service, you must register for an account through our designated identity provider and connect the Service to your source-code hosting platform (e.g., GitHub) by installing and authorizing the Agentic SQA GitHub App (or such other integration mechanism as we may designate from time to time).

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you. You are further responsible for ensuring that any users to whom you grant access under your account comply with these Terms, and you shall be liable for any breach of these Terms by such users to the same extent as if such breach had been committed by you directly.

You agree to provide accurate, current, and complete information during the registration process and to promptly update such information to maintain its accuracy. You acknowledge that we may suspend or terminate your account if any information provided proves to be inaccurate, outdated, or incomplete.

4. What the Service does

The Service analyzes code changes — typically pull requests in repositories you connect — and produces automated, AI-generated assessments of where a change may have introduced a bug, together with supporting evidence and suggested next steps. THE SERVICE IS PROVIDED SOLELY AS AN ANALYTICAL AID. IT DOES NOT TEST, BUILD, DEBUG, OR OTHERWISE REMEDIATE YOUR CODE, AND DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY ASSESSMENT, OUTPUT, OR RECOMMENDATION PROVIDED.

Locally installed software. Parts of the Service may be delivered as software you install and run on your own systems, including a command-line interface tool (the “CLI”) that performs certain analyses — including compiler-based verification of findings — locally on your machine and transmits results, verdicts and related metadata to us. When you use the CLI against local changes, the Service accesses the corresponding code through your connected source-code host (for example, by way of a branch committed and pushed to a connected repository, which may be a service-created working branch as described in Section 6.3) rather than by direct transfer of your local files.

Software license. Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the locally installed components of the Service (including the CLI and its bundled verifiers, collectively the “Software”) on systems you control, solely to use the Service. The Software is licensed, not sold. Except as expressly permitted, you may not copy, modify, distribute, sell, sublicense or host the Software, or use it to provide a service to third parties. The Software may check for and install updates automatically, and may stop functioning if your subscription lapses or these Terms terminate.

Open Source Software. Company may provide you with access to software governed by an open source license as identified in the Software or its documentation. If there are provisions in those open source licenses that conflict with these Terms, the relevant open source license terms will apply.

5. Subscriptions, fees and billing

Plans and orders. Your plan, seats, usage limits, fees and term are described on our pricing page or in an order form referencing these Terms (an “Order”). Upgraded plans may be enabled over time and, once enabled, are governed by these Terms and the applicable Order.

Billing and processor. Paid plans are billed in advance on a recurring monthly basis. Payments are processed by our payment processor, Stripe; by subscribing you authorize us and Stripe to charge your payment method for all fees due. We do not store full payment-card details.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at the then-current price until cancelled.

Cancellation. You may cancel at any time through the Service or the billing portal. Cancellation takes effect at the end of the current paid period; you keep paid access until then.

Fees and taxes. Fees are non-refundable except as required by law or expressly stated in an Order, and we do not provide refunds or credits for partial periods, unused seats or downgrades. Fees are exclusive of taxes; you are responsible for applicable sales, use, VAT, GST and similar taxes (excluding taxes based on our income), which are calculated and added at checkout where applicable.

Usage limits and quotas. Plans and features may be subject to quotas, rate limits and fair-use limits (for example, analysis-run or verification quotas shown in the product). We may throttle, queue or suspend usage that exceeds them.

Seats. Paid plans are licensed per user/seat. Seats added mid-period are billed on a prorated basis; seat reductions take effect at the next renewal.

Changes. We may change plans, features and pricing with at least 30 days’ prior notice, which shall be deemed given upon posting on our site. Changes apply at your next renewal or as required to comply with law.

Failed payment. If a charge fails, we may retry and may suspend or downgrade paid features until payment is resolved.

Free plan. Any free plan is provided “as is,” may be subject to usage limits, and may be modified, limited or discontinued at any time.

6. Your content, data and permissions

6.1 Definitions.

  • “Customer Data” means content and data you or your users submit to or make available through the Service, including source code, repositories, pull-request diffs, logs, tickets, test artifacts, build outputs and related metadata, and analysis artifacts generated by or transmitted from the Software (such as verification verdicts, compile commands and build metadata and, where applicable, intermediate compiler representations).
  • “Usage Data” means telemetry about how the Service is used (e.g., feature usage and performance metrics, including telemetry and diagnostics from the CLI and other locally installed components).
  • “Outputs” means the assessments, findings and recommendations the Service generates.

6.2 Ownership. As between you and Company, you retain ownership of Customer Data. Company retains ownership of all derivative works created pursuant to the license granted in Section 6.3, subject to your underlying ownership of Customer Data. Company owns all Usage Data derived from use of the Services, along with any anonymized and aggregated data which shall not be considered Usage Data under these Terms. We retain ownership of the Service, including all software, models, workflows, datasets, templates and improvements.

6.3 License to operate and improve the Service. You grant Company a worldwide, non-exclusive license to host, copy, process, transmit, store, display, and create derivative works of Customer Data, in order to provide, maintain, secure, support and improve the Service, and to develop, evaluate and train Company’s detection models and datasets, in each case as further described in the Privacy Policy. This license survives to the extent needed for those model-development and Service-improvement purposes.

Customer Data may incidentally include Personal Data (as defined in the Privacy Policy), such as commit author names and email addresses or personal information appearing in code, logs or tickets. Personal Data we collect to register, authenticate, bill or support your account is used to provide the Service and is not used to develop or train our models. Before Customer Data is used for model development or improvement, we remove, exclude or anonymize direct identifiers available to us in structured form (such as commit author name and email fields), and we do not use any Personal Data that remains embedded in Customer Data to identify any individual.

6.4 Permissions and your responsibilities. By authorizing the GitHub App, you grant us permission to access the repositories and metadata you designate, to read repository content as needed to perform analysis and, where you use features that require it (such as the CLI workflow), to perform limited write actions in those repositories — including creating, updating and deleting service-created working branches (for example, branches with a service-specific prefix used to stage code for analysis), which we create and remove as part of the workflow. You represent that you have all rights necessary to connect each repository and to allow us to process, store and use its contents as described in these Terms and the Privacy Policy, including any third party or employer code. The Service does not scan for or remove secrets, credentials or personal data; you should not rely on it to detect or protect such material, and you should avoid exposing secrets in connected repositories.

6.5 Feedback. If you provide suggestions or feedback, you grant Company a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or compensation.

7. AI/ML features and Outputs

The Service uses AI/ML techniques to estimate risk and generate Outputs.

  • Outputs are not guaranteed. They are probabilistic and may contain errors or omissions, may flag issues that are not real (“false positives”) and may fail to identify real defects (“false negatives”). You are responsible for reviewing Outputs and for any decisions or actions taken based on them.
  • Verification results. Some Outputs may be labeled “verified,” “supported” or similar because they passed compiler-based or other deterministic checks. Those labels mean only that the finding passed the specific checks we ran, subject to the assumptions and limitations of those checks (for example, supported toolchains and single-translation-unit analysis); they are not a warranty or representation that the finding is correct, that your code contains or is free of any particular defect, or that the Service will detect any particular defect. The Service may also abstain and issue no verdict.
  • Not a substitute; not professional advice. The Service is not a substitute for human code review, testing, quality assurance, security assessment or professional judgment, and is not a security, safety or compliance product. Outputs are for informational purposes only.
  • Inputs and Outputs. You own the Customer Data you provide as input. To the extent permitted by law, you own the Outputs generated specifically for you, subject to Section 6 of these Terms. We may generate similar Outputs for other customers.
  • Model training. We use Customer Data, including source code, pull-request diffs and repository content, to develop, evaluate, train and improve our detection models, datasets and the Service, as described in the Privacy Policy. We do not sell Customer Data.
  • Beta features. Portions of the Service may be offered as beta, preview or early-access features, which may be changed or withdrawn and are provided “as is” and may carry additional or different terms.

8. Acceptable use

You agree not to: use the Service to violate laws or third party rights (including IP or privacy rights); reverse engineer, decompile or extract source code, models, verifiers, prompts or system logic from the Service or the Software (except to the extent applicable law prohibits enforcement of this restriction); redistribute the Software or make it available outside your organization; interfere with or disrupt the Service or bypass rate limits, quotas, seats or access controls; upload malware or exploit code; use the Service on code you are not authorized to analyze; use the Service to build or train or develop a competing product, or to benchmark publicly without our written consent; or share access outside your organization except as permitted by your plan.

9. Third party services

The Service integrates with certain third party services (e.g., Git providers such as GitHub, CI systems, cloud infrastructure), as well as may contain links to third party websites or technology (collectively, “Third Party Technology”). Your use of Third Party Technology is subject to such third party’s terms, and Company is not responsible for third party services. Company does not endorse and is not responsible or liable for the products or services provided by third parties. ANY THIRD PARTY TECHNOLOGY DOWNLOADED OR OTHERWISE OBTAINED IN CONNECTION WITH YOUR USE OF THE SERVICE IS DONE SO AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM THE DOWNLOAD OR USE OF ANY THIRD PARTY TECHNOLOGY.

10. Confidentiality

During your use of the Services, each party may disclose to the other certain information that may be marked as or reasonably considered confidential or proprietary (“Confidential Information”). The receiving party will use such information only to further the purposes of the Services, will protect it with at least a reasonable degree of care given the nature of the information and circumstances, and will disclose it only to personnel and advisers who need to know and are bound by confidentiality obligations no less protective than these Terms. These obligations do not apply to information that is publicly available, already known without restriction, lawfully received from a third party, or independently developed without use of the discloser’s Confidential Information.

Legal and Emergency Access. Notwithstanding anything to the contrary in these Terms, we may access, use, preserve, or disclose Customer Data if we reasonably believe such action is necessary to: (a) comply with applicable law, regulation, legal process, or a valid governmental request, including in response to a subpoena, warrant, or court order served on us; (b) respond to an emergency that we believe in good faith poses an imminent risk of death or serious bodily injury to any person; or (c) protect the rights, property, security, or safety of Company, our users, or the public, or to detect, prevent, or address fraud, security, or technical issues. Where legally permitted, we will use commercially reasonable efforts to provide you with advance notice before any such disclosure.

11. Security

We use reasonable administrative, technical and organizational measures designed to protect the Service and Customer Data, including processing each analysis in an isolated environment, restricting network egress from that environment to a limited allowlist, and encrypting data in transit and at rest. No system is perfectly secure, and you acknowledge and accept this risk. We do not currently hold formal security certifications.

12. Suspension and termination

We may suspend or terminate access if you violate these Terms, if your use poses a security risk, for non-payment, or as required by law. Either party may terminate for material breach not cured within 30 days. You may stop using the Service and uninstall the GitHub App at any time. On termination, your right to use the Service ends; provisions that by nature should survive will survive. Data handling after termination is described in the Privacy Policy.

13. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT IT WILL DETECT ANY PARTICULAR DEFECT.

14. Limitation of liability

Own Skill and Judgment. You acknowledge that in acquiring and licensing the Services that you relied on your own skill and judgment in the selection of the Services and in determining the use and result, which you intend to obtain from the Services. You further acknowledge that no promise, representation or warranty has been made by Company, or any other person, in respect of the profitability, benefits or any other consequence in the use of the Services, or in respect of the suitability of the Services to your operations and business.

Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL LOSSES, DAMAGES OR COSTS (INCLUDING LOSS OF USE, DATA, BUSINESS, REVENUE, OR PROFITS), HOWEVER DESCRIBED OR CLAIMED AND REGARDLESS OF LEGAL THEORY, WHETHER IN CONTRACT OR IN TORT. COMPANY’S MAXIMUM AGGREGATE LIABILITY UNDER OR RELATED TO THESE TERMS SHALL NOT, UNDER ANY CIRCUMSTANCES, EXCEED THE SUM OF THE AMOUNTS PAID BY YOU IN THE PREVIOUS TWELVE (12) MONTHS IMMEDIATELY PRIOR TO THE INCIDENT CREATING LIABILITY UNDER THESE TERMS. THIS LIMIT IS FOR ONE OR MORE CLAIMS AND THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT INCREASE THE LIMIT. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND COMPANY.

15. Indemnity

You agree to indemnify and hold Company harmless from third party claims and resulting losses arising out of your Customer Data, your use of the Service or Outputs, or your breach of these Terms or violation of law or third party rights.

16. Governing law; disputes

These Terms are governed by the laws of the State of Colorado, USA, excluding its conflict-of-laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.

In the event of any dispute arising out of or in connection with these Terms, the Parties shall attempt in good faith to negotiate a settlement within thirty (30) days of either Party notifying the other in writing of such dispute. The parties agree to involve their respective senior management within the dispute resolution process as necessary. If the dispute is not resolved informally through negotiation between the Parties, the Parties shall first refer the dispute to a mutually agreed mediation forum. If the dispute has not been settled within 30 days following the completion of mediation or within such other period as the Parties may agree in writing, such dispute shall thereafter be finally settled under the Rules of Arbitration of the ICC, administered by the ICC, by a single arbitrator appointed in accordance with the said Rules of Arbitration, or such alternative arbitration forum mutually agreed in writing between the Parties. Unless otherwise mutually agreed in writing, the mediation and arbitration shall take place in the capital city of the state or country whose laws govern these Terms.

Notwithstanding the foregoing, each Party irrevocably submits to the exclusive jurisdiction and venue of the state and federal courts located in Denver, Colorado, solely for the following purposes: (a) seeking interim, provisional, or injunctive relief prior to the constitution of the arbitral tribunal; (b) compelling arbitration or appointing an arbitrator where the Parties cannot agree; and (c) enforcing, confirming, or entering judgment upon an arbitral award issued pursuant to this Section. For all other matters, arbitration shall be the sole and exclusive mechanism for final resolution.

17. Changes

We may update these Terms from time to time. If changes are material, we will provide reasonable notice (in-product or by email). Continued use after the effective date means you accept the updated Terms.

18. General

Entire Agreement. These Terms (and any fully executed Services specification documents hereto) constitute the entire and exclusive agreement between Company and you with respect to the Services and supersede and replace any other agreements, terms and conditions, proposals (oral or written), arrangements, representations, conditions, warranties, covenants and all other communications or understandings that may have existed or may exist applicable to the Services.

No Waiver; Severability. Failure of a Party to exercise a right, does not waive that right or prevent its exercise later. No waiver shall be effective unless in writing and signed by Company. If any provision is unenforceable, the remainder remains in effect, and the provision will be read down to the extent necessary to be enforceable.

Assignment. You may not assign any of your rights, in whole or in part, in these Terms without Company’s consent and any such attempt is void. Company may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.

Force Majeure. Company will not be responsible for any failure to perform or delay in performing any of its obligations under these Terms where and to the extent that such failure or delay results directly or indirectly from an event beyond Company’s reasonable control. Company’s obligations under these Terms are suspended, to the extent to which they are affected by the relevant Force Majeure event, for the duration of the Force Majeure event.

No Future Product Guarantee. Any information provided by Company regarding potential future products, features, or functionality is intended to outline our general product direction and should not be relied upon by you in making a purchasing decision. Any information shared with you regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any future features or functionality described for our products remains at Company's sole discretion and may be altered or withdrawn at any time without notice.

Notices. You consent to receive notices electronically and you are responsible for providing us with your most current email address where required by Company. Formal notices must be sent to Company at: [email protected] or to the address listed herein.

19. Contact

If you have questions regarding these Terms, you can reach out to the IR Labs team at [email protected].