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Troubleshooting

What to check when a review does not appear and how to fix setup issues.

No review appeared on my pull request

  • Check that the repository is connected to your workspace and its toggle is on in the console.
  • Confirm the pull request targets a connected repository.
  • Verify the change includes supported source files.
  • Very large changes and generated or vendored files may be skipped.
  • A review can take a few minutes to post.

I got stuck or saw Retry during setup

Occasionally a setup step cannot complete right away. Use Retry. If it persists, contact [email protected].

A permissions error when connecting GitHub

The app may be missing access to some repositories. Go back to your GitHub settings, re-authorize the app and make sure it has access to the repositories you want reviewed.

Anything else, email [email protected] or use the feedback option in your console.